Amazon: the globally famous platform
In this era of automation, perhaps there is not even one person who has not heard of Amazon. This reputed e-commerce platform has a global outreach and it is considered to be one of the most successful and well-established brands prevailing over the internet. Amazon has an equally important reputation in India and with its unique style of operation, it has successfully won over millions of hearts of Indian citizens. This is a fact that due to the reasonable price rate as well as wider scope of product availability, Amazon has always remained as the favorite online brand, with the inclusion of unique business strategies such as Great Indian Festival Sale and much more, Amazon not only provides a platform of privilege to the customers but also ensures a smooth experience for the sellers. Indeed the rate of satisfaction which is being expressed by the customers is magnificent in nature but if the seller’s point of view is considered, it can be observed that these sellers have conveniently showcased their products and have earned an extraordinary level of profit. The attractive customer retention policies which are being triggered off by Amazon are indeed exclusive in nature and this e-commerce platform tries out their level best to meet the satisfaction level of the customers as well as the sellers.
Being an e-commerce platform, it is difficult to maintain its market as apart from the existence of the rival brands, there exist the subsequent hesitation from the side of Indian customers to explore into certain domains such as electronics and garments section. In order to ease the level of difficulty and hesitation, Amazon has ensured a smoother communication system within its boundaries so that no customer faces any difficulty in contacting the representatives of the Amazon in order to share their issues. It is recommended that the customers should always share their factor of discomfort so that Amazon can work on the issue to ensure that in future, no customer experiences the same problem. It is obvious that due to the magnificent performance of Amazon, its expansions are witnessing huge dimensions in terms of business expansion as well as customer satisfaction.
Amazon Toll-Free Customer Care Number
For every successful organization to carry ahead their operations, it is extremely important that they have a suitable helpline number. This is done to ensure that the customers are kept at absolute ease and they do not hesitate at all before contacting the e-commerce platform. Amazon has successfully won the confidence and trust factors of several people around the world and if we consider India, then Amazon is slowly growing up to become the ultimate monopoly in the domain of e-commerce platforms.
To ensure customer satisfaction and retention, the customer care is made extremely active. Usually, the customer care numbers are made toll-free which means that the customers need not spend money on those specific phone calls. This has been observed that these toll-free phone calls increase the level of customer satisfaction if these calls are attended with proper professionalism, to ensure this, Amazon has a proper dedicated team of individuals who handle the customer care sector of this renowned platform. The toll-free number which the customers must dial to contact the customer care of Amazon is 1800-3000-9009. according to resources, all the customers except the ones using BSNL can easily reach the customer care service of Amazon with the help of the above-mentioned number. It is quite obvious that this toll-free number is made active 24*7 so that the customers can contact the amazon customer care at any hour of the day without any issue.
Amazon Customer Care Number
This famous online platform has its origin in 1994, considering its age and popularity, it can be concluded that Amazon has traveled a lot in terms of its experience and it has been implementing its years of experience and operational stability to achieve much higher in the future. According to resources, special emphasis has been put on with regards to the improvisation of the customer care of Amazon, this is done primarily to ensure that the customers do not feel monotonous while visiting this particular section. Apart from the popular toll-free number which is being provided to the customers, there are other contact numbers which a customer can refer to in times of need.
One should opt for the customer care number 022-30430101 or otherwise, they can also use the number 08041970000. The former contact number can be conveniently used by the BSNL users while the latter one can be used by any user having any operator. The best thing about Amazon is that it provides enough opportunities to its customers. It is a well-known fact that Amazon constantly seeks suggestions from their customers so that they can work on their improvisation on various aspects and this feedback mechanism works excellent in the field of e-commerce. However, a customer must be aware of the details of the customer care contact numbers of Amazon so that they can use them in times of their need.
Amazon Help Center at Amazon.in
Amazon is smart enough to categorize the probable issues which a customer can face daily while operating with Amazon. In this way, there will be a better solution to the problems of the individual and considering the customer’s point of view, the customer also does not need to explain the problem in details as the issue has already been defined in the Help Center of Amazon.
According to resources, the Help Center of Amazon can be reached at Amazon.in which has been specially created to track the general as well as genuine problems. One can receive an adequate amount of help regarding certain common aspects such as returning a package received from Amazon, information about the possible refunds, information about the replacements and the exchanges and much more. One can also get sufficient information about how to inspect and purchase products on Amazon from this help center. It is evident that this particular sector has immense advantages. Apart from this, one can also address their normal doubts as well as questions in this section and they can get proper assistance on those topics. According to resources, the help center receives common queries about accessing the prime membership, refund related policies and much more. Amazon.in ensures that all the possible problems are mentioned in a categorized manner so that the customer can easily access their required problem through this site.
Amazon Contact Number and Office Address
When a customer is dealing with Amazon in terms of purchasing one or multiple products, they should be wise enough to have prior information about the contact number as well as the address of the organization. This is due to the fact that for some reasons, they may need the same to write an application or use the implementation of the fax machine to contact the authorities present in Amazon. The contact number of Amazon is given as +91-8033273000, a customer may contact in this number to refer to his or her specific issue in terms of purchasing, refunding or much more.
If we consider the office address of Amazon, then it can be concluded that Amazon has several offices which are located throughout various cities in India. The addresses of these offices are given below in details:
Amazon Customer Care Office in Bangalore
The address is given as Brigade Gateway, 8th Floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore – 560055.
The above-mentioned office is the major office of Amazon in India. Apart from this, in Bangalore, another office is located and its address is given as Amazon Development Center India Pvt Ltd., 2nd Floor, Safina Towers, Opposite to J.P Techno Park, No. 3, Ali Asker Road, Bangalore – 560052. The contact number of this office is given as +91-80-41970000.
Amazon Customer Care Office in Hyderabad
The address of the office which is located in Hyderabad is given as Amazon Development Center India Pvt Ltd., 2nd Floor – Block A and Block B, Survey Number -109, 110, 111/2, Nanakramguda Village, Serlingamplayy Mandal, Hyderabad.
Another office of Amazon is also located in Hyderabad and the office address for the same is given as Amazon Development Center India Pvt Ltd., 9th and, 10th Floor, Building -9, Raheja Mindspace, Madhapur, Hyderabad. This specific office is also provided with a contact number of 040-40005111.
Amazon Customer Care Office in Chennai
The address is given as 40, 3rd Floor, SP Infocity M G R Salai, Perungudi, Kandanchavady, Chennai – 600096. The contact number of this office is given as 040-30883088 and the fax number is given as 040-30883005.
It is better to have an access to the information such as office address as one may feel the necessity to visit the same or write in some aspects.
Amazon Customer Support Email Address
It is quite obvious that Amazon has figured out an email id which is solely meant to serve the purpose of customers. The official email address which is meant for the customer support is given as [email protected] One can refer to this particular email address when he or she is having any specific queries about the Public Relations. If the factor of accessibility is considered, then it can be concluded that Amazon has been performing an excellent job where it has been successfully designing several mediums through which its customers, as well as potential customers, can contact the customer care without any hassle.
Amazon Online Shopping Customer Care
If the domain of online shopping is considered, then the contribution of Amazon cannot be denied. After being established in India in 2013, it has shown an exponential hike with respect to the factor of expansion to become one of the primary online shopping platforms in India. It is quite obvious that being such a strong online shopping platform, its customer care needs to be stronger in every aspect.
Corresponding to the needs, it can be concluded that the service which is being provided by the customer care of Amazon is extremely good. Each and every complaint is being lodged by the customer care and the issue is being sorted out by the existing professionals in the Amazon customer care service.
Amazon Social Links
Amazon facilitates the concept of social sharing by generating a help section which emphasizes only on how to add the social media links to Amazon. This ensures the subsequent promotion of the social media site involved such as Facebook or Twitter and also usually promotes the products which are sold over the platform.
Apart from this, one can share their Amazon listings with their close proximity with the help of the social media links and this assistance is provided by Amazon itself. Several social media platforms often act as brand promoters such as YouTube, Amazon has also established proper bonds with them to execute effective promotion to ensure that their profit witnesses a positive peak.
In a nutshell, it can be deduced that Amazon has been continuing to serve its customers a splendid experience and it never fails to inculcate several innovations which can spur their sale in every aspect. With innovative facilities such as Prime membership and even with the voice service Alexa, Amazon has never stopped creating revolutions. The major reason which fuels the success of Amazon is its magnificent capability to balance the needs of the customers along with attracting them continuously towards their products. Several customers have admitted that the entire aura which is being created by Amazon binds them with a spell which instigates them to buy the useful products. Apart from the product packaging and the product specifications, Amazon pays special heed towards the rate of satisfaction which is experienced by its each and every customer, this is done because the experience of even one customer is important to build up the brand recognition. The utmost professionalism which is carried out by the customer care team is commendable and based on the feedback, Amazon is modifying its service whenever it is needed to ensure that their profit is entirely based on quality experiences.